Withdrawal form

The withdrawal button is an electronic function that online shops must provide so consumers can withdraw from a distance contract without friction.

Legally, it is called an electronic withdrawal function; in practice, retailers and developers refer to it as the "withdrawal button". It follows the same logic as other consumer-law buttons: a clearly labelled, prominently placed, always-available element that makes a consumer right as easy to exercise as the action it reverses.

The principle is simple: withdrawing from an online contract should be no harder than concluding one. A clear button, a two-step process, an automatic acknowledgement email, nothing more.

Declare withdrawal

Please fill out the following form to declare your withdrawal from the contract.

FAQS

Once your order is confirmed, you will recieve an email with your order number, simply visit our Track your order page and enter your order number or email address.

You can return items within 30 calender days of receiving them.

  • Return shipping costs are the buyer's responsibility.
  • Approved refunds will be issued to your original payment method.

For more information, please review our Return Policy.

Orders are typically processed within 3 business days after being placed.

If you experience any issues or have questions, mail at: info@simonclairebristol.com to connect with our support team. We assist you within 24 hours.

Yes, the following exceptions apply:

  • Show signs of use.
  • Are not in their original condition.
  • Are damaged or missing parts (not caused by us).
  • Are returned more than 30 days after delivery.

For complete details, refer to our Return Policy